PeptiEdge Products are for research use only and not labeled for human consumption.

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Refund Policy

  •  
  • At PeptiEdge, we are committed to providing high-quality compounds for laboratory research purposes only. Due to the nature of research peptides and biochemical compounds, the following refund policy applies.
  • All Sales Are Final
  • All products sold by PeptiEdge are research-use-only compounds and are therefore considered final sale once shipped.
  • We do not accept returns or exchanges for:
  • Opened products
     
  • Used products
     
  • Products handled or stored outside of our control
     
  • Eligible Refunds or Replacements
  • Refunds or replacements may be issued at PeptiEdge’s discretion under the following circumstances:
  • Product damaged during transit
     
  • Incorrect item shipped
     
  • Documented quality concerns related to manufacturing or integrity
     
  • To be eligible, customers must contact PeptiEdge within 48 hours of delivery.
  • Required Documentation
  • To initiate a refund or replacement request, customers must provide:
  • Order number
     
  • Clear photos of the product and packaging
     
  • Description of the issue
     
  • Requests submitted without documentation may be denied.
  • Shipping Issues
  • PeptiEdge is not responsible for delays caused by:
  • Shipping carriers
     
  • Weather conditions
     
  • Incorrect shipping information provided by the customer
     
  • If a package is marked as delivered by the carrier, it is considered fulfilled.
  • Lost or Stolen Packages
  • PeptiEdge is not responsible for packages lost or stolen after confirmed delivery.
  • Customers are encouraged to use secure delivery locations and shipping insurance when available.
  • Refund Processing
  • Approved refunds will be processed to the original payment method.
  • Please allow 5–10 business days for refunds to appear, depending on your financial institution.
  • Non-Refundable Items
  • Refunds will not be issued for:
  • Change of mind
     
  • Improper storage after delivery
     
  • Misuse or unauthorized use
     
  • Failure to read or understand research-only disclaimers
     
  • Chargebacks & Disputes
  • Unauthorized chargebacks or payment disputes may result in:
  • Account review
     
  • Order restrictions
     
  • Loss of future purchasing privileges
     
  • Customers are encouraged to contact PeptiEdge support prior to initiating disputes.
  • Research Use Disclaimer
  • All PeptiEdge products are sold strictly for laboratory research use only and are not intended for human or veterinary use.
  • By purchasing, customers acknowledge and accept this refund policy.

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The products on this website are for legitimate research use only. They are not intended to prevent, treat, or cure any illness or disease and are not intended for human consumption. By accessing this site, you acknowledge that you are at least 21 years of age, understand these terms, and have a legitimate research basis for buying these products.

**NOTE: All of our compounds are sold individually, and DO NOT include research supplies such as bacteriostatic water or syringes. Most are sold in powder form and require reconstitution with a suitable diluent solution prior to research.

I acknowledge that I am a valid researcher over 21 years of age.